Privacy & Security

METRO Federal Credit Union’s Privacy Policy (PDF)

Internet Privacy Policy

METRO Federal Credit Union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting your personal information and using it in a manner consistent with your expectations is a high priority at your credit union.

All information entered on this site will be kept confidential. It will not be disclosed to others outside of METRO Federal Credit Union and will be used exclusively for the purpose intended. Only authorized and trained employees of METRO Federal Credit Union will have access to this information. If, however, you choose to contact us via email, please keep in mind that your email address and any other information your email shows about you will be revealed to us in the email. We will use your email information only for the specific purpose of responding to your comments or questions. Your email address will not be sold, nor will it be shared with others outside the credit union unless we are compelled to do so by law.

To further protect the privacy of the information you send us, when you apply for a loan or use any other applications as well as our home banking and bill payment products, you will enter a secure section on our site.

Our servers collect standard nonidentifying information about visits to our site. This information is used to compile standard statistics on site usage. We use cookies as a security measure. In general, a cookie is a small file that is generated and is stored on your PC. We do not gather or obtain any personal information in these cookies. The cookie contains a unique identifier, which is also stored on our system. At certain intervals, a request will be sent for that cookie to verify the requestor is still the person who entered the correct account number and PIN/Password. Each time you login to home banking, you will be assigned a new cookie, which will expire after you have logged out or once you are inactive for 15 minutes.

Our website may contain links to other sites. METRO Federal Credit Union is not responsible for the privacy practices or the content of such websites.

Security Notification

This site will be monitored and audited for the usage of this system. All persons are hereby notified that the use of this system constitutes consent to such monitoring and auditing. Unauthorized attempts to upload and/or change information or “hack” into this system are strictly prohibited and violators will be prosecuted to the fullest extent by law.